How it works
From a transport request to a confirmed ride, without the phone-round.
- 01
Request created
The coordinator enters pickup, drop-off, the time window and any accessibility requirement — wheelchair access, stretcher or an escort. Patients are only ever identified by a request reference.
- 02
Providers checked
Instead of three phone calls, Quinsera Care returns the providers who can cover that journey: estimated arrival window, vehicle type, fuel type, and for electric vehicles the range remaining and whether a charger sits near the drop-off.
- 03
Ride booked and confirmed
One click assigns the provider. The request moves to Confirmed on the coordinator's board with the provider shown against it.
Range and charging, handled in the match
When a job's round trip would leave an electric vehicle below a safe reserve, Quinsera Care flags it — May need charging before next job — but still shows the option. The coordinator decides. Where a charger sits near the drop-off, that's shown too.
What this prototype is not
- Not connected to any real ambulance trust, contractor or community transport provider
- Does not store or process real patient data — requests use generic references only
- Does not handle live booking, payment or dispatch
- Not a clinical or diagnostic tool of any kind
- Uses simulated charge and range data, not live telematics or charger networks